Events

GDS CX Innovation Summit

Mar 18
-
Mar 19
Fairmont Copley Plaza
138 St James Ave
Boston, MA

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2024-03-18 12:00 pm

The road to CX success is a bumpy one. An industry fraught with seemingly endless solutions and strategies means there are competing priorities, and it can be difficult to understand what will work for your organization. Customer expectations are constantly shifting, and this means strategy needs to be nimble, too. From personalized interactions to seamless cross-functional collaboration, this summit is a crucible of ideas where attendees will gain actionable insights to elevate their customer experience strategies. In GDS Group's very first CX summit of 2024, industry leaders, visionaries, and experts will converge, in a dedicated movement to pave the road to transformation.

Meet the Spekit team!

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Discover just-in-time enablement

Learn why our one-click, no code integration is a top choice for delivering contextual, personalized coaching and enablement. No more searching for answers.

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Take home one of our beloved Spekis

Be sure to stop by early to get your hands on one of our beloved Speki plushies and other exclusive giveaways. Our booth is always a good time!

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Get an expert-led product demo

See the product in action and get answer to your technical questions. Our team of experts will be on hand to demonstrate how Spekit can transform the way your team drives revenue growth.

Person standing behind a Spekit table
Speki mascot plushie sitting on a fence with dogs in the background.
Person holding a laptop and Speki mascot plushie at a booth
Spekit event booth at ATD
Three people on stage at HubSpot's Inbound conference.
Three people standing behind a Spekit table with Speki mascot plushies.
Two people in front of an under water themed Speki mascot mural
Spekit team in an installation at a conference.
Speki mascot plushie sitting on a three dimensions HubSpot Inbound logo.
Four Spekit employees working a booth
Spekit team wearing Hawaiian themed shirts at a booth
Person standing behind a Spekit table

What you'll learn

Connect with our team during the event to learn how Spekit can help you:

  • Decrease average handling times by 50%
  • Reduce case resolution time by 30% with SOPs embedded in-app
  • Increase customer save rates by surfacing talk tracks and objection handling tips
  • Save hundreds of hours per month previously spent correcting orders, tickets, and data
  • Alert agents of high-priority bugs, performance issues, updated FAQs and more in real time
SESSION

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Date
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Fairmont Copley Plaza
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